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No shortcuts, just honest, delicious cookies — ordered simply through WhatsApp and delivered with love.","whatsappNumber":"601133153319","operatingStatus":"OPEN","operatingHours":{"open":"10:00","close":"22:30"},"operatingDays":["TUE","WED","THU","FRI","SAT","SUN","MON"],"announcement":"Merdeka 15% Promo Code -  MERDEKA3","policyText":"COOKIE MONSTER - STORE POLICIES 1. ORDERS AND PAYMENT - All orders must be placed via WhatsApp. When ordering, please provide your full name, order details, and preferred pickup date. - All prices are in MYR. Full payment is required before your order is confirmed. - We accept bank transfer via DuitNow or IBG. Payment details will be provided on WhatsApp after you place your order. - Your order is confirmed only once payment has been received and acknowledged by us. 2. ORDER CHANGES AND CANCELLATIONS - Requests to change your order (flavour, quantity, or pickup date) must be made via WhatsApp at least 48 hours before your scheduled pickup time. - Cancellations made less than 48 hours before pickup are not eligible for a refund, as your order will already be in preparation. - Cancellations made 48 hours or more in advance are eligible for a full refund or store credit, at your preference. 3. PICKUP - Cookie Monster operates on self-pickup only. We do not offer delivery. - Your pickup location and available time slots will be confirmed with you via WhatsApp after payment is received. - Please arrive within your agreed pickup window. If you are unable to make your slot, contact us on WhatsApp as early as possible to arrange a reschedule. - Orders not collected within 24 hours of the scheduled pickup time, and without prior notice to us, will be forfeited without refund. 4. PRODUCT QUALITY - All products are freshly prepared. 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